This document sets out the terms under which this website collects, uses, and protects the information provided by its users. This Privacy Policy is applied in accordance with the Organic Law on Personal Data Protection of Ecuador (LOPDP).
1. Data Controller
Personal information will be managed by the owner of the website (“the Data Controller”).
Agencia de Viajes Cometa Travel Cia. Ltds, RUC 1791849922001, Jorge Juan N30-110 y Cuero Caicedo, Quito-EC, Tel 02 290 54 59 // cometa@www.cometatravel.com
2. Data Collected
This website may collect the following personal data:
- Full name
- Email address
- Phone number
- Message or information entered in forms
- Technical data: IP, browser, session duration, pages visited (through cookies or analytics tools)
3. Purpose of Processing
The data collected will be used to:
- Respond to inquiries submitted through forms
- Send requested information or assistance
- Manage reservations, services, or purchases (if applicable)
- Improve the user experience and website performance
- Perform statistical analysis of web traffic
4. Legal Basis for Processing
Data processing is carried out based on:
- Consent of the data subject
- Legitimate interest of the Data Controller to improve its services
- Compliance with legal obligations
5. Data Retention
Data will be stored for as long as necessary to fulfill the purposes described or while an active relationship with the user exists.
6. Data Transfer and Access
Data may be shared only with technological service providers that enable website operation (hosting, analytics tools, forms).
Data will not be sold or shared with third parties for commercial purposes.
7. Rights of the Data Subject
Users may exercise the following rights:
- Access
- Rectification
- Deletion
- Objection
- Portability
- Suspension of processing
To exercise these rights, users must send a request to the Data Controller’s contact email.
8. Information Security
This website implements technical and organizational measures to protect personal data from unauthorized access, loss, or alteration.
9. Updates to the Policy
This Policy may be updated at any time. The date of the latest modification will be displayed on this page.